Moyea Privacy Policy

Last updated:[12/02/2025 ]

Effective date: [12/02/2025]

We care deeply about your privacy, and generally believe your data is none of our business. To the extent that our website and apps can provide their functionality without requiring your personal info, we will avoid collecting any personal data from you. In the cases where we do collect data, we give you the ability to opt out whenever possible. More details on about what we collect and why can be found below.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Service. Service means the Moyea (the name of the APP) application operated by [Nanjing Doubo Network Technology Co., Ltd.]. (“Moyea”).

Personal Data. Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data. Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Subject (or User). Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use of Data

When you create an account, contact us directly, or otherwise use the Service, you provide some or all of the following information:

  1. Account Information. When you use Moyea, you may register an account with us to track your progress and sync your activity across devices. You may register a Moyea account using your Facebook, Google, or Apple account credentials. When you log in using one of these options, you authorize Facebook, Google, or Apple to provide us with your Personal Data such as your nick name, profile picture, and other details as listed in the authorization screen.
  2. Transactional information. In order to complete transactions and fulfil your requests, we collect data related to your transaction details associated with your account, and information about refunds and complaints.
  3. User support activity. We collect communication history between you and us through user support functions, or any other means, to assist in providing support, and to facilitate and enhance user support activity.
  4. Device data. We collect certain information about the device you use to access the Service, such as device model, operating system version, language settings, app version.

Information from third-party sources

We may combine the Personal Data that we receive from you with Personal Data that we obtain from other third-party sources, such as:

  1. Data providers. Such as identity verification providers and data licensors that provide demographic and other information, which among other purposes help us verify identity and detect fraud.
  2. Payment information. In order for you to make a payment or receive a payment when using Moyea Services, we collect tax information and data related to your payment card information and bank information (e.g., order number, bill amount, currency).
  3. Advertisement information: We collect your information for advertising analytics provided by third parties. The advertising networks and analytics providers may collect or receive device information from our apps for advertising purposes, such as your app installation source (including campaign information, medium information, network information, click id, install referrer), anonymous ID information (including GAID, APP instance id, SKAdNetwork ID ), and advertising interaction data (including the time you click the advertisement, the advertisement ID), approximate location data.

Information collected automatically

To enhance your experience with our services and support the other purposes for which we collect Personal Data, we may automatically record information about you, your computer, or mobile device and your interactions with the Service, our communications, and other online services over time, such as:

  1. Service usage information. We collect information about your interactions with the Service for improving the Service, including the content you view, the features you use, the applications you provide or support, and the time you spend on various parts of the Service, the first open you open the APP, the sign up time, the purchase information.

Use of Data

We use the collected data for various purposes:

Verify your identity and protect our business. We use your Personal Data to verify your identity and prevent fraud on our platform in order to protect our customers, Partners, and our business.

Orders, payments and delivery of services. We use your Personal Data to process orders, process payments, deliver services, process and communicate with you regarding orders, services, and promotional offers.

Improve and optimize services and troubleshooting. We use your Personal Data to optimize features, analyze performance metrics, fix errors, and improve the Service and our business. As part of these activities, we may create aggregated or otherwise deidentified data based on the Personal Data we collect.

Deidentified information. We may deidentify your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you, and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification process satisfies legal requirements.

Communicate with you and provide customer support. We use your Personal Data to communicate with you (e.g., announcements, notifications, updates, security alerts ,support, and administrative messages) and provide customer support for your requests, questions, and feedback.

Fraud prevention and security. We use your Personal Data to prevent, detect, investigate, and respond to fraud, unauthorized access to or use of the Service, violations of the Terms of Service, or other misconduct.

Compliance and legal obligations. We may use your Personal Data for compliance purposes and to comply with laws, including any applicable laws, lawful requests, and legal processes (e.g., responding to subpoenas or requests from government authorities); to protect our, your, and other users' rights, privacy, safety, or property (including introducing and defending legal claims); to audit internal processes to ensure compliance with applicable laws and contractual requirements and our internal policies; to enforce the terms and conditions that govern the Service; to prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.

Based on your consent. In some cases, we may specifically ask for your consent to collect, use, or share your Personal Data, where required by applicable laws.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for 6 months, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, will only be transferred to the Service Providers as listed in the Privacy Policy.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law, and no transfer of your Personal Data will take place to another organization or a country unless there are adequate controls in place including the security of your data and other Personal Data.

Disclosure Of Data

Business Transaction

We may disclose and transfer your Personal Data to a subsequent owner, co-owner, or operator of Moyea or Services, or in connection with a merger, acquisition, consolidation, restructuring, or the sale of substantially all our interests and/or assets (i.e., a bankruptcy proceeding). We shall require the subsequent owner, co-owner, or operator in possession of your Personal Data to continue to be subject to this Privacy Policy; otherwise, we shall request that they obtain the necessary consent from you.

When You Post Information to a Third Party Web Website or Interact with Third Party Widgets (if has)

The APP may allow you to share certain information with third party websites by posting to your account on those third party websites. For example, you could choose to share with a social network or other third party certain information about your activity on the APP. Also, your interactions with third party widgets on the APP may send information to that third party if you have an account with that third party. We are not responsible for the privacy policies and practices of these third parties and websites and, therefore, you should review their privacy policies and practices prior to agreeing to share your information.

When You Agree To Receive Information From Third Parties(if has)

You may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. If you agree at that time to have your Personal Data shared, your Personal Data will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. We are not responsible for the privacy policies and practices of third parties and, therefore, you should review the privacy policies and practices of third parties prior to agreeing to share your information. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

Administrative and Legal Reasons

We may transfer and disclose user information, including Personal Data, to third parties: (i) in the event we are required to respond to subpoenas or other legal process or if in our good faith opinion such disclosure is required by law; (ii) at the request of governmental authorities conducting an investigation; or (iii) to protect and/or defend the Website’s Terms of Service or other policies applicable to the Website or to protect the personal safety, rights, property or security of Moyea or any individual. We may also use Device Identifiers, including IP addresses, to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.

Security Of Data

We generally retain Personal Data to fulfill the purposes for which we collected it or as disclosed to you at the point of collection, as well as for the purposes of satisfying any applicable legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for Personal Data, we may consider factors such as the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the Personal Data we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Data of Moyea users will be stored by default in the infrastructure of Qiniu Cloud(Los Angeles, California, USA)or a similar cloud service provider. In addition, Moyea may need to engage service providers in other countries and share your Personal Data with them for purposes such as providing the Services. At the same time, in all cases, we will ensure that all transfers of Personal Data comply with applicable legal requirements, and we transfer data through HTTPS (Hypertext Transfer Protocol Secure) to ensure the security of the data.

The security of your data is important to us. We will not provide user data to any third party under unauthorized or unregulated circumstances, nor will we use it in any scenarios that are not necessary for business purposes. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Therefore, you understand, acknowledge, and agree that you transmit certain Personal Data over this APP or any linked or affiliated websites is at your own risk.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Our Service Providers may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Firebase: Firebase is an analytics service provided by Google Inc. (US). It helps us collect and analyze user behavior data within the app to improve our services and enhance user experience. You can opt out of certain Firebase features through your mobile device settings. For more detailed information, please refer to Firebase's privacy policy at: https://policies.google.com/privacy.

Appupdate SDK

We will use Google Appupdate SDK to determine if an update is available and what the size of the update is expected to be in Moyea. The Google Appupdate SDK will collect your device metadata, application version, list of modules and asset packs installed. For more information about Google's privacy policy and rules, please visit its Privacy Policy page: https://policies.google.com/privacy.

Children's Privacy

Our Service does not address anyone under the age of 18 (including Children).

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us according to the 'Contact Us' section of our privacy policy. If we become aware that the Personal Data from children has been collected without verification of parental consent, we take steps to remove that information from our servers.

Your Controls/Rights and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls/rights and choices may include:

Right to know / access. The right to request information about the categories of Personal Data we collect, the categories of sources from which we collect it, the purposes for which we process it, the categories of third parties to whom we disclose it, and the specific pieces of Personal Data Moyea has collected about you.

Right to delete. The right to request that we delete Personal Data we maintain about you.

Right to correct. The right to request that we correct inaccurate Personal Data we maintain about you.

Withdrawal of consent. Where we process your Personal Data based on consent, you may withdraw your consent at any time by contacting us according to the 'Contact Us' section of our privacy policy.

Links to third-party platforms. The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. However, please note that these links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. Moreover, we do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. Therefore, we encourage you to read the privacy policies of the other websites, mobile applications and online services you use. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.

Declining to provide information. We need to collect Personal Data to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Targeted Advertising. The Service does not have a targeted push function and does not collect your browsing history, consumption behavior, or other information to personalize advertising.

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy (such as merger, acquisition, consolidation, restructuring, or the sale of substantially all our interests and/or assets), we will notify you by updating the date of this Privacy Policy via APP notification, posting it on the Service or providing any notice required by applicable laws. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Privacy Policy each time you visit our Service to stay informed of our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, you can contact us through douboliveto99@gmail.com. We will response to you within 45 days.

When submitting feedback, please be careful not to include sensitive information. We will contact you further based on the situation and under the condition of ensuring the security of your Personal Data. We will reach out to you through the email address you provided when submitting feedback, the sender information of your letter, or the email address associated with the app (or the email address you filled in).